Frequently Asked Questions

Check most frequently asked questions here

Tonic, Wash Tonic EAR WIPES Original Ear Cleaner for Dogs Care Kit + Wipes Ear Kit Mister Ben’s Original Kennel Cough Treatment for Dogs & Cats - Mister Ben’s Original Kennel Cough Treatment for Dogs & Cats - Arrest/MAXX Natural Herbal Cat & Dog Cough Medicine Syrup Tonic, ELIXIR Elixir Ear Cleaner Wipes Pure Beef Benjies Tonic, Wash, Elixir Tonic, Ear Wipes Wash, Ear Buds PRO DXH -PROBIOTIC POWDER Wash

Tonic, Wash

How do I download the e/book ?

There is a pamphlet that has directions included in your order. Directions are also on the bottle.

What do I use first the wash or the tonic?

In answer to your question regarding how to treat your dog’s ears, you would use the wash first followed by the tonic.

Does this take care of Ear mites?

Yes this product does help with ear mites.

Can Mister Ben's Ear Wash and Tonic be used on puppies?

Thank you for your question. Mister Ben's Ear Wash and Tonic can not be used for dogs under 6 months old.

Can the Mister Ben's Ear Wash and tonic be using on pregnant or nursing dogs.

Thank you for your question. The ear wash and tonic can not be used on pregnant or nursing dogs.

How often do I use the ear wash and tonic?

For best results, use wash and tonic for two weeks every day, then three times a week for another week and then twice a month to maintain healthy ears.

The wash and tonic show the same ingredients so is the tonic just more concentrated?

The tonic and wash have different ingredients. The wash is based in witch hazel and is in fact less potent. It is designed to help flush out the ear. The tonic is more of a treatment. The combination of using both is the best prescription.

How do I use the tonic and wash together as a regimen? Wash first then finish with tonic? Or the other way around?

Use the wash in the morning and tonic in the evening. All Mister Bens Ear Products come with a pamphlet containing fully detailed instructions.

Does the Ear Wash stain?

Mister Ben's Original Ear Wash is clear so it will not stain.

Tonic

How do I use? I can't find directions.

The directions can be found on the back of the bottle. Fill 1/3 of the included dropper with the tonic and release the drops into your dog's ear. For medium or large dogs repeat this dose one to two more times. Place a small swatch of gauze in the ear and massage for about one minute. Remove the gauze and wipe away excess dirt or cleanser. Let your dog shake their head to get rid of any extra liquid and you're done

Is this product cruelty free?

Yes this product is cruelty free.

My 11 month old puppy has super clean ears however they smell like dirty smelly socks, does this product help eliminate the horrible smell?

Absolutely! The ingredients are specially formulated to get at the root cause of odors.

Will this help keep my dog's ears cleaner longer?

Yes it will keep your dog's ears cleaner longer. We recommend using this tonic along with our ear wash Mister Ben's Ear Wash. The first two weeks use the tonic in the morning and the wash in the evening each once a day. After two weeks you can begin to use the tonic and wash 2 to 3 times a month. Eventually you will be able to use it 1 to 2 times a month.

Mister Bens- what the current list of ingredients?

The current list of ingredients is as follows; white vinegar, aloe, mullein, Oregon grape root, marshmallow root, gingko, spearmint, and very small amount of isopropyl alcohol as a drying agent.

EAR WIPES

Can I use these on my dogs paws and body after a walk?

The ear wipes were designed specifically for the health of your dog's ears. With that in mind we would suggest not to us it on other parts of your pet's body.

Original Ear Cleaner for Dogs Care Kit + Wipes

My dog has scabs on the outside of his ear from scratching, will this be safe to use?

If there is scabbing or any type of open wound we always recommend you contact your veterinarian to make sure there is not an underlying infection before using any of our products.

Ear Kit

What's the best bet - cleaner or treatment - if my dog just scratches in one ear. I don't know the cause.

Best to get the ear kit. Use the wash in the morning and the tonic at night. For extremely sensitive ears use the wash 1x a day for the first 2 weeks. There are great instructions included with the kit.

Mister Ben’s Original Kennel Cough Treatment for Dogs & Cats -

Are they drops? I ask because one review mentioned a spray

Yes, this is a dropper bottle.

Mister Ben’s Original Kennel Cough Treatment for Dogs & Cats - Arrest/MAXX Natural Herbal Cat & Dog Cough Medicine Syrup

Do dogs like the flavor?

Thank you for your question regarding Mister Ben's Kennel Cough Relief. The ingredients are all natural herbs designed to be pleasant tasting for dogs.

Tonic, ELIXIR

What is the difference between the Ear Tonic and Elixir?

The ear tonic is just for use with dogs and the elixir can be used for both cats and dogs. The elixir is alcohol free and created for dogs with more sensitive ears. Both products are excellent in the aid helping chronic ear infections.

Elixir

Where can I find a list of the ingredients for the Mister Ben's Ear Elixir?

The Elixir contains 100% Cold Pressed Organic Aloe, Marshmallow Root, Gingko Leaf, and Oregon Grape Root, Witch Hazel, iodine and Boric Acid. These ingredients help soothe irritated ears, and are also a natural and effective antifungal as well as a powerful antibacterial.

Ear Cleaner Wipes

Is this okay for cats?

Yes it is formulated for both cats and dogs.

Are these safe to use on my own ears?

We do not suggest using this on human ears. The product has been formulated for cats and dogs and has not been tested on humans.

Pure Beef Benjies

Would Benjies work as a training treat?

Yes, they are preferred by trainers because they offer a great reward and are very low in fat with great nutritional benefits.

What is the nutritional values? Fat ?

Thank you for your question regarding Pure Beef Benjies . The ratios are as follows: Per 1 Oz -approximately 30 treats Crude Protein 63%(min), Crude Fat 5.0% (min), Crude Fiber 1.5%(max), Moisture 5.0%(max) and calories 119.

Are these treats made in the USA?

All Mister Ben's products are made in the USA. These treats are made from 100% USDA Beef... only 1 ingredient. Beef.

Are these made in the USA?

Yes, all Mister Ben's Products are made in the USA. These treats are made from 100% USDA beef. Just one ingredient beef.

Tonic, Wash, Elixir

Do I put the liquid into the ear canal?

Never insert the product directly into the dog or cats ear canal. Hold the bottle or dropper above the ear canal and release liquid.

Tonic, Ear Wipes

Is this okay for cats?

Yes it is formulated for both dogs and cats.

Wash, Ear Buds

How many are in the box?

There are 200 Ear Buds per box.

PRO DXH -PROBIOTIC POWDER

Are ingredients organic?

PRO/DHX is 100% Organic. All of the strains of bacteria contained are grown with 100% organic ingredients and without any animal products or by-products! The additional freeze dried chicken is from 100% organic fed chicken.

What prebiotics are in this formula?

Our product contains the potent prebiotic, “whey.” Whey has a strong prebiotic effect on the gut microbiota showing a significant increase of Bifidobacterium and increase in the Lactobacillus group. The addition of whey to Mister Bens PRODHX stimulates the growth of probiotic bacteria, which can improve intestinal disorders. Whey has a potent prebiotic effect. It can selectively stimulate desirable bacteria, contributing to improved intestinal health and overall full body health.

Is it better it better to refrigerate?

Yes it is recommended that you refrigerate after opening.

How much do i give daily? i have 3 german shepherds at different weights. 55lbs, 70lbs, 89lbs.

Thanks for reaching out and trusting Mister Bens. Give 2 scoops daily for the 55 lb dog and 3 scoops daily for 70 and 89 lbs.

Wash

Can I use the ear wash on my cat?

Thank you for your question. Mister Ben's Ear wash can not be used on cats. We do have a product which is called Mister Ben's Original Ear Elixir. This can be used for both cats and dogs.

Is there an expiration date for the ear wash or tonic?

Mister Ben’s has over a 2 year shelf life and all out products on Amazon have been in stock less than 2 months. There are best used by stickers on all our products.

Is this a good choice for prevention/maintenance, in addition to treatment?

Yes, this is a great wash to clean out your dog's ears and keep them that way. We also suggest using in conjunction with the wash, our Mister Ben's Ear Tonic which are drops that help treat and maintain infection and keep odor free ears. Both are available together as an Ear Care Kit on Amazon.

Does this work for drying out after swimming ?

Mister Ben's Ear Wash is a treatment rather than a drying agent. You may certainly use the ear wash after the dog swims as a measure to clean the ears and remove build up of ear wax.

What is the Country of Orgin

Created in South Carolina, USA

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